Client Success Professional

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeAccountManager Full time ₱4,500 - ₱6,000
Job Opportunity

The Account Manager position is an exciting chance to contribute to client success and internal operations, driving projects from start to finish with excellence. This role offers immediate impact and room for growth.

Key Responsibilities:
  • Act as the primary contact for existing clients, handling requests, resolving issues, and ensuring satisfaction.
  • Coordinate scheduling by relaying service requests and confirming details with clients.
  • Prepare and format proposals for turnover and renovation services, securing approvals from leadership.
  • Track project status and provide timely, accurate updates to clients.
  • Maintain records of POs, invoices, and scheduling in platforms like BuilderTrend.
  • Document workflows (daily, monthly, annual) to support onboarding and standardization.
  • Complete recurring tasks such as weekly emails consistently and on schedule.
  • Support business growth through light outreach, with room to grow into a sales role if interested.
Work Environment:

The Account Manager will be part of a close-knit, fast-moving property services team that collaborates daily to maintain high standards of execution and client satisfaction. The team interacts with leadership, scheduling staff, and external clients to ensure operations run smoothly and efficiently.

Requirements:
  • Clear, professional, and confident communication skills in both client and team interactions.
  • Organized: Able to manage multiple projects while keeping details accurate and up to date.
  • Reliable & Accountable: Consistently follows through, meets deadlines, and takes ownership of responsibilities.
  • Adaptable Under Pressure: Stays calm, prioritizes effectively, and adjusts quickly to feedback.
  • Tech-Savvy: Comfortable learning and using platforms such as BuilderTrend, WhatsApp, and Excel.
  • Interpersonal Skills: Builds and maintains positive relationships with clients.
  • Experience: General work experience required; background in account management or sales is a plus.

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