Delivery Operations Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeOperational Full time ₱500,000 - ₱1,000,000
Job Overview

This role supports the operational foundation of a newly unified and growing department.

  • The primary focus is on designing, implementing, and continuously improving operational tools, processes, and reports to drive efficiency and productivity.
  • Operational analysis and process improvement are key aspects of this role, identifying bottlenecks and inefficiencies within the team and implementing corrective actions.
  • Automation, tracking, and template management are critical functions that require maintenance and optimization to ensure smooth core process execution.
  • Collaboration with stakeholders across various departments including Delivery, Customer Support, Business Development, Product, and Finance is essential for gathering requirements and resolving issues.
  • Data analysis plays a vital role in contributing to reporting and insights that inform operational decision-making and performance visibility.
  • Change management, documentation, and administrative activities are also part of the responsibilities, ensuring seamless adoption of new tools, workflows, and process standards.
  • Audit planning and execution, along with internal reviews, are crucial tasks to ensure adherence to processes and identify areas for continuous improvement.

To succeed in this role, the ideal candidate should possess strong analytical and process-thinking skills, along with a collaborative and proactive mindset.

This position requires maintaining operational excellence, supporting delivery operations, and contributing to the development of standardized solutions that meet business needs.

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