Rider Acquisition and Retention Expert

7 days ago


Pasig, National Capital Region, Philippines Grab Full time

This is an exciting opportunity for a talented professional to make a meaningful contribution to the growth and success of Grab's driver-partner community.

Job Requirements

To succeed in this role, you will need:

  • Bachelor's degree in Business, Operations, Management, or a related field. A Master's degree is a plus.
  • 5+ years of experience in Operations, Driver Management, Logistics, or a related field, preferably in a leadership role.
  • Willingness to travel extensively across South Luzon to oversee operations and engage with driver communities.
  • Strong background in acquisition, onboarding, and driver community engagement.
  • Excellent stakeholder management and leadership skills.
  • Data-driven mindset with the ability to analyze trends, forecast challenges, and implement solutions.
  • Proficiency in Microsoft Office and Google Workplace tools.
  • Fluency in Tagalog and other local dialects is a plus.


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