Remote Customer Service Representative
2 days ago
We're seeking a dedicated customer support specialist to provide exceptional assistance to our clients via chat, email, or phone.
About the Role- Respond to customer inquiries in a professional and friendly manner, ensuring timely resolutions to their issues.
- Handle product information, order tracking, returns, and account concerns with ease, providing accurate and helpful solutions.
- Stay informed on product updates and support best practices to deliver a consistent customer experience.
- Provide fast and accurate support using Gorgias and Shopify platforms.
- Work independently, handling multiple conversations simultaneously while maintaining professionalism and patience.
- Address customer concerns empathetically, providing reliable support and solutions.
- A competitive pay structure with annual performance-based increases to recognize your hard work.
- Paid time off to allow you to rest and recharge, promoting work-life balance.
- Health and dental insurance or a health stipend to ensure your well-being.
- Holiday bonuses as a token of appreciation for your dedication.
- A fully remote setup, giving you the flexibility to work from anywhere you're comfortable.
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Remote Customer Service Representative
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