Customer Service Representative Position

1 day ago


Angeles City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱30,000 - ₱40,000
Job Description

We are seeking a dedicated customer service representative to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer experiences through live chat interactions.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate information about products, services, and company policies.
  • Assist customers with placing orders, processing returns, and tracking shipments.
  • Troubleshoot technical issues and provide step-by-step instructions to resolve them.
  • Escalate complex or unresolved issues to senior support staff or supervisors.
Required Skills and Qualifications:
  • 2 years of live chat customer support experience in a BPO or remote setting.
  • Proficient in written and spoken English.
  • Experience using help desk software and other remote support tools.
  • Familiarity with different CRM tools.
  • Availability to start immediately.
Benefits:
  • Fully remote work opportunity.
  • Opportunities to work on various projects.
  • Access to a dedicated support team for questions and assistance.


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