Remote Customer Service Representative

2 days ago

Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱6,000 - ₱12,000
Customer Service Role

We are seeking a dedicated individual to join our team as a Customer Service Representative. This is a remote opportunity to work with a diverse portfolio of clients, providing exceptional service and support.

Key Responsibilities
  • Provide timely and effective resolution to customer inquiries via phone and other channels.
  • Utilize strong problem-solving skills to resolve complex issues on the first call.
  • Accurately document interactions and process claims in a timely manner.
  • Guide customers through options to find the best solutions.
Requirements
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
Benefits
  • HMO coverage and dependent coverage
  • Dental coverage and in-house dental assistance
  • Meal during training and career growth opportunities
  • Performance and loyalty bonuses
  • Employee shuttle services and company events
Additional Information

This job description provides a general overview of the role and is not an all-inclusive list of duties. The employer reserves the right to revise the description at any time. This is not a contract of employment, and either party may terminate employment at any time.

Equal Opportunity

Mass Markets and its affiliates are equal opportunity employers. All employment decisions are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind.

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