Manager of Sales Operations

6 days ago


Mandaluyong City, National Capital Region, Philippines Sutherland Full time
About Us

Sutherland is a global leader in digital transformation, providing innovative solutions to business leaders worldwide. Our expertise spans AI, automation, cloud engineering, and advanced analytics, helping our clients drive success.

As a Team Manager at Sutherland, you will be part of a dynamic team that drives sales growth and customer satisfaction. Your focus will be on setting clear goals, tracking team performance, and achieving outstanding results.

You will need to have a talent for mentoring and developing teams, with a strong track record of handling challenges with resilience and adaptability. You will also be expected to provide excellent communication skills, with a focus on listening, clarity, and collaboration.

The ideal candidate will have 3-5+ years of proven success in a similar role within a relevant industry, with 2+ years of team management experience. They will also possess a Bachelor's degree in business or a related field, and an MBA is a plus.

This is a mid-senior level position, requiring the ability to design and implement innovative sales strategies aligned with our company's vision and goals. As a Senior Manager, you will foster a motivating, high-energy environment where top performers are recognized, and morale stays high.

Responsibilities
  • Develop and execute sales strategies that align with our company's vision and goals.
  • Lead a high-performing team, setting clear goals and tracking performance.
  • Provide coaching and development opportunities to team members to help them excel and grow.
  • Utilize key metrics to monitor performance and promote accountability.
  • Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
  • Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.


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