Restaurant Operations Manager

5 days ago


Makati City, National Capital Region, Philippines Jollibee Group of Companies Full time
Job Description:

The Restaurant Operations Manager supports the Restaurant Manager in achieving store targets through effective management of store operations.

Key Responsibilities:
  • Assists the Restaurant Manager in carrying out community relations plans to support brand image.
  • Conducts sales program evaluations to implement sales building plans and requirements.
  • Employees in-store and out-of-store merchandising programs and plans.
  • Ensures achievement of standard inventory turnover rates.
  • Identifies key drivers affecting all shifts and works with concerned managers to develop strategies and initiatives to resolve issues.
  • Identifies opportunities to maximize potential sales according to production plan, product mix, and sales performance.
  • Monitors and analyzes sales performance (AC, TC, dayparts) and provides recommendations to improve sales performance.
  • Maintains stock-day levels based on actual customer demand.
  • Monitors adherence to standards and executes during production planning.
  • Monitors and identifies causes of variances and takes corrective actions.
  • Plans for production workflow and systems covering anticipated sudden influx of customers.
  • Proposes doable tactical sales maximization activities aligned to LSM and packaged programs of Marketing.
  • Understands, integrates, and analyzes all shifts' performance data including historical and leads in the development and application of improvement initiatives.
  • Coordinates with the Crew Leader on training certification of team members.
  • Ensures restaurant compliance with labor requirements.
  • Recommends initiatives that will motivate, sustain, and improve crew performance.
  • Creates Shopping Cart (SHC) and Goods Receipt (GR) as well as documentation of invoices/delivery receipts to facilitate payment to suppliers.


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