Bilingual Customer Service Representative

6 hours ago

Marikina City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000
Job Title:

Bilingual Customer Service Advocate

About the Role:
  • We are seeking a highly skilled and fluent bilingual customer service representative to join our team.
  • The ideal candidate will have excellent communication skills, both written and verbal, in English and Spanish.
Key Responsibilities:
  • Manage inbound and outbound calls, responding to customer inquiries and resolving issues efficiently.
  • Provide clear and concise information, adhering to company policies and procedures.
  • Document customer interactions with precision, maintaining accurate records for future reference.
  • Achieve daily and monthly performance targets, ensuring exceptional customer satisfaction.
Candidate Requirements:
  • Must be 18 years or older, with a high school diploma or equivalent.
  • Bilingual fluency in English and Spanish (spoken and written), with strong listening and interpersonal communication skills.
  • Ability to work flexible shifts, including weekends and holidays, with excellent time management and organizational abilities.
Benefits of Working with Us:
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Competitive compensation and benefits package.

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