Customer Service Representative Bilingual

6 days ago

Quezon City, National Capital Region, Philippines HGS Offshore Staffing Solutions Full time ₱150,000 - ₱250,000 per year

About the role

Hinduja Global Solutions is seeking a German-speaking Customer Service Representative to join our dynamic team in Quezon City, Metro Manila. As a Bilingual (German) Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, connect with customers about their experience, exercise emotional intelligence and follow guidelines to ensure every customer is taken care of, with a personal touch.

Responsibilities:

  • Communicate with customers through inbound calls, outbound calls and email channels
  • Identify customer needs through active listening, exercising emotional intelligence and asking follow up questions
  • Use the provided knowledgebase to research answers to customer inquiries and respond to customers with timely, accurate information
  • Document customer needs, interactions and outcomes in the appropriate tool or system
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you regularly meet key performance indicators

Requirements:

  • Can speak and converse well in the German Language
  • Senior High School / College Graduate
  • At least 6 months of Customer Service Experience in a BPO setting
  • Amenable to work onsite and shifting schedule

Comes With Benefits Like

At Hinduja Global Solutions, we are committed to providing our employees with a supportive and rewarding work environment. Some of the benefits you can expect include:

  • Competitive Salary
  • Retirement Package
  • Annual Salary Increase
  • HMO on Day 1
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

About us

Hinduja Global Solutions is a leading provider of business process management and customer experience solutions. With a global presence and a diverse range of clients, we are dedicated to delivering innovative and tailored services that drive business success. Join our team and be a part of an exciting journey

Apply now to become our next German Bilingual Speaker CSR.

  • Spanish Bilingual Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Comrise Full time ₱800,000 - ₱1,200,000 per year

    Job descriptionEngage with bilingual (English and Spanish) customers through voice channels to address inquiries, concerns, and requests related to mortgage products, services, and account informationProvide accurate and comprehensive information about mortgage options, interest rates, loan terms, and other relevant details to assist customers in making...

  • Mandarin Bilingual Customer Service Support

    4 days ago

    Quezon City, National Capital Region, Philippines UnifyCX Full time ₱250,000 - ₱450,000 per year

    UnifyCX is looking for an extraordinary Bilingual Mandarin-English Customer Service Representative to join our motivated and ambitious team.What Will You Do?We are looking for proactive and results-oriented Bilingual Mandarin-English Customer Service Representatives to join our team. In this vital role, you will focus on building strong relationships...

  • Spanish Bilingual- Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines R1 Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:Completed at least 2+ years in college / College Graduateat least 2 years- overall Customer Service Representative with 6 Months Spanish Bilingual ExperienceKnowledge in US Healthcare, medical terminology, and medical insurance plans (Preferred)Working in an evolving healthcare setting, we use our shared expertise to deliver innovative...

  • Bilingual Customer Service Representative

    14 hours ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱144,000 - ₱360,000 per year

    BFS – Spanish Bilingual Agents NeededLocation:Bridgetowne SiteG/F Tera Tower, Bridgetowne, Quezon City(Near Opus Mall)Compensation:Earn up to ₱100,000(Depending on qualifications and experience)Special Hiring Bonus Promo – Up to ₱100,000₱50,000 after 1 month₱50,000 upon regularizationLock-in period: 12 monthsEligibility:Must be hired under BFS...

  • Spanish Bilingual Representative

    6 days ago

    Quezon City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱180,000 - ₱360,000 per year

    URGENT HIRING No Spanish Bilingual Representative experience neededKey Responsibilities:Assist with basic customer communication in Spanish and EnglishSupport simple administrative tasks as neededParticipate in team meetings and training sessionsLearn and grow within the role with ongoing supportQualifications:Spanish Certification – B1 level or...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines HGS Offshore Staffing Solutions (HGS OSS) Full time ₱80,000 - ₱120,000 per year

    Job SummaryAs aBilingual (German) Customer Service Representative, you'll have the ability to work in a collaborative and engaging environment with one goal, make a positive impact on people's day We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, connect with...

  • Spanish Bilingual Customer Support Representative

    4 days ago

    Quezon City, National Capital Region, Philippines BruntWork Full time

    This is a remote position.Scope:Monday to Friday, 9am to 5pm Eastern with a 30-minute paid break Direct management and communication with the law firm team Use of client's existing software systems including Smart Advocate legal CRM Focus on client communication and administrative support rather than complex legal tasks Spanish Bilingual Customer...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Spanish Bilingual Customer Service

    6 days ago

    Quezon City, National Capital Region, Philippines BruntWork Full time ₱300,000 - ₱450,000 per year

    This is a remote position.Role Name: Bilingual Virtual Assistant - Customer Service & Administrative SupportSchedule:Monday through Friday, 9:00 AM - 6:00 PM Includes 1hr - unpaid breakClient Timezone: Pacific TimeWe're seeking a dedicated Bilingual Virtual Assistant to serve as the welcoming voice of our customer service operations. This role offers the...

  • Customer Service Representative

    6 days ago

    Quezon City, National Capital Region, Philippines Addforce Human Resources Solution Inc. Full time ₱790,000 - ₱800,000 per year

    Position: Thai Bilingual Customer Service RepresentativesAccount: Sportswear Brand (CSR)Work Location: Onsite – MOA (Mall of Asia)Schedule: ShiftingHeadcount Needed: 5Target Start Date: September 2025Salary Offer: Php 80,000Qualifications:Fluent in Thai and English (speaking, reading, listening, and writing)Willing to work onsite and on a shifting...