Customer Service French Bilingual Representative

4 hours ago


Quezon City, National Capital Region, Philippines beBeeRepresentative Full time ₱150,000 - ₱250,000
Job Description

We are seeking a talented French Bilingual Representative to join our team. This is a full-time night shift position based in Metro Manila. In this role, you will be the voice of our Canadian clients, providing exceptional customer service and support.

  • Handle inbound customer calls and queries in a professional and efficient manner
  • Resolve customer issues and complaints effectively, ensuring a positive customer experience
  • Provide product information and recommendations to customers
  • Document customer interactions and maintain accurate records
  • Collaborate with cross-functional teams to deliver seamless customer service
  • Continuously seek opportunities to improve processes and enhance customer satisfaction
Key Skills and Qualifications

We are looking for candidates with:

  • Fluency in both French and English, with excellent verbal and written communication skills
  • Previous experience in a customer service or call centre role, ideally in a Canadian market
  • Strong problem-solving and critical thinking abilities
  • Excellent time management and multitasking skills
  • Adaptability and the ability to work effectively in a fast-paced environment
Benefits

Our company offers a supportive and rewarding work environment with:

  • Competitive salary and attractive benefits package
  • Opportunities for career development and ongoing training
  • Supportive team environment and work-life balance initiatives
  • Access to comprehensive health and wellness programs


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