Client Satisfaction Enhancement Manager
6 days ago
- Oversight of the complaint resolution process, ensuring adherence to defined standards and regulations.
- Implementation and monitoring of service level agreements (SLAs) to guarantee timely and effective complaint resolution.
- Development of strategies for managing complex or escalated complaints, balancing customer satisfaction with business priorities.
- Categorization and analysis of complaints to identify trends and root causes.
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Client Satisfaction Advocate
6 days ago
Manila, National Capital Region, Philippines Wingassistant Full timeWe are seeking a highly skilled professional to join our team at Wing. As a Customer Success Manager, you will be responsible for ensuring the success of our customers with our software and service.Key Performance Indicators:Customer satisfaction ratings exceeding 90%.Successful onboarding and education of new customers.Effective management of customer...
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Client Satisfaction Enhancement Executive
3 days ago
Manila, National Capital Region, Philippines Omeba Solution Inc. Full timeRequired Skills and Qualifications:Bachelor's degree in Business Administration, Marketing, or related fields.Proven experience in ecommerce sales, project management, or a similar role.Strong analytical skills with the ability to interpret data and trends.Exceptional organizational and time-management abilities.Excellent communication and interpersonal...
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Client Satisfaction Lead
6 days ago
Manila, National Capital Region, Philippines LeapFroggr Full timeKey Performance IndicatorsYour primary objective will be to ensure customer satisfaction by addressing their needs promptly and professionally.You will achieve this through effective communication, problem-solving, and a commitment to delivering exceptional service.
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Client Satisfaction Manager
2 days ago
Manila, National Capital Region, Philippines RingCentral Full timeRequired Skills and QualificationsTo succeed in this role, you will need:3+ years of direct and verifiable enterprise-level customer success, consulting, or account management experience for a SaaS company.Bachelor's Degree or equivalent experience in Customer Success, Consulting, or Account Management.Proven experience building strong customer relationships...
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Client Relationship Manager
6 days ago
Manila, National Capital Region, Philippines Select Energy Solutions, Inc Full timeAt Select Energy Solutions, Inc, we are seeking a talented Client Relationship Manager to join our team. This role is responsible for designing and implementing client-centric strategies that drive long-term satisfaction, retention, and loyalty.Duties and Responsibilities:Client Relationship ManagementAct as the primary liaison for dedicated clients,...
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Client Success Manager
2 days ago
Manila, National Capital Region, Philippines Select Energy Full timeClient Success Manager - Finance and AccountingJoin to apply for the Client Success Manager - Finance and Accounting role at Select Energy Solutions, IncJob Summary:The Client Success Manager plays a pivotal role in designing, nurturing, and managing client relationships to drive long-term satisfaction, retention, and loyalty. Responsible for overseeing all...
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Global Meeting Planner
4 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout Us:At Global Process Manager Inc., we pride ourselves on delivering exceptional experiences that exceed client expectations. Our team of experts is dedicated to crafting memorable events that leave lasting impressions.Job Description:Oversee the planning and execution of MICE events, ensuring flawless delivery and exceeding client satisfaction.Manage a...
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Executive Conference Manager
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAs our Executive Conference Manager, you'll be responsible for designing and delivering world-class conferences and events for our clients at Global Process Manager Inc.! We're looking for a seasoned professional with a passion for creating unforgettable experiences.We need someone with 3-5 years of experience in MICE or event management, who can bring...
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Client Account Manager
6 days ago
Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full timeAbout DialpadDialpad is the leading AI-powered customer communications platform that creates human-first, AI-enhanced solutions to drive the next wave of business communication. Our enterprise customers, such as Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use our platform to deliver exceptional...
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Client Retention Manager
3 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeAbout the RoleAs a Client Retention Manager at Private Advertiser, you will play a critical role in driving business growth through exceptional client service and strategic relationship-building. You will develop and execute action plans to achieve set targets, while maintaining high levels of client satisfaction and loyalty.Your Key ResponsibilitiesSet...
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Client Management Associate
6 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeJob Title: Client Management AssociateWe are seeking a highly skilled and motivated CLIENT MANAGEMENT ASSOCIATE to join our customer care team. As a key member of our team, you will be responsible for managing client relationships and ensuring customer satisfaction.About the Role:You will work closely with internal stakeholders to develop and implement...
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Client Relations Manager
6 days ago
Manila, National Capital Region, Philippines Michael Page Full timeNew role in the PhilippinesGrowing companyAbout Our ClientThis company is a well-established large organization in the financial services industry. Known for its strong commitment to excellence and a keen focus on client satisfaction, the company has a diverse team that collaborates to achieve common goals. They are currently looking for a Client Relations...
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Manila, National Capital Region, Philippines Dexcom Inc. Full timeMeet the ChallengeWe're seeking an experienced HR business partner to join our team in Cebu and drive business growth and performance through effective HR strategies. As an HRBP, you will collaborate with leaders to diagnose and enhance organizational effectiveness and employee satisfaction, provide timely information and education on HR topics, and champion...
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Client Success Strategist
1 day ago
Manila, National Capital Region, Philippines LinkedIn - Jobboard Full timeJob OverviewThe Director of Client Success will oversee and drive strategic client relationships, ensuring satisfaction, retention, and revenue growth across multiple accounts.About the RoleServe as the executive point of contact for client relationships, fostering trust, transparency, and long-term partnerships at senior levels.Develop and implement client...
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Client Services Director
19 hours ago
Manila, National Capital Region, Philippines CYBALINK SOLUTIONS, INC. Full timeCompany OverviewCybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries.We are committed to empowering teams to achieve excellence by fostering a culture of professional growth and development.Job DescriptionAs a highly experienced and strategic...
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Client Management Associate
4 days ago
Manila, National Capital Region, Philippines Glints Full timeJob DescriptionThis role involves working with the Sales Team to ensure that sales goals are met, maintaining regular emails and follow-up contacts with existing clients to ensure high levels of client satisfaction, and handling issues regarding the product or service and assisting in the development of quotes.The ideal candidate will have a strong...
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Performance Enhancement Specialist
5 days ago
Manila, National Capital Region, Philippines Sutherland Full timeWelcome to Sutherland, where we empower our employees to grow and develop in a dynamic work environment.We are looking for a dedicated Service Delivery Manager to join our team and drive business outcomes through strategic planning and execution. This key role involves establishing and maintaining relationships with clients and team members, as well as...
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Client Service Coordinator
2 days ago
Manila, National Capital Region, Philippines People Serve Multi-purpose Cooperative Full timeKey Roles and ResponsibilitiesWe are seeking a highly skilled Client Helpdesk professional to join our team. In this role, you will be responsible for:Coordinating with PS Recruiters, Coordinators, and Generalists to provide timely assistance to members.Maintaining accurate records of member interactions and resolving issues promptly.Collaborating with...
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Client Relationship Director
6 days ago
Manila, National Capital Region, Philippines VML South Africa Full timeClient RelationshipsWe are looking for a highly skilled Client Relationship Director to join our team at VML South Africa. As a key member of our account management team, you will be responsible for developing and maintaining strong relationships with clients and driving business growth through exceptional service and delivery.Key ResponsibilitiesEstablish...
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Client Care Ops Consultant
2 weeks ago
Manila, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeRole for Client Care Ops Consultant (Business Analyst) with our client, a leading Financial Technology Services Provider. You'll be responsible for developing and implementing effective channel strategies to improve operational efficiency and client satisfaction. You'll lead multiple projects, collaborate with cross-functional teams, and monitor strategy...