Expert Technical Solutions Specialist

2 days ago

General Santos, Soccsksargen, Philippines beBeeSolutions Full time $90,000 - $124,000
Role Overview

We are seeking a highly skilled Technical Solutions Specialist to join our Revenue Operations Department. In this role, you will be responsible for providing technical expertise to Sales and Customer Success teams, supporting them in achieving revenue goals.

As a key member of the team, you will be expected to have a passion for solving customer problems through creative technical solutions. Your ability to understand customer needs and translate them into effective solutions will drive product value, sales success, and prospect satisfaction.

Key Responsibilities:

  • Engage in functional & technical discussions with customers, understanding their requirements and pain points.
  • Design and present solutions that demonstrate the product's value, addressing customer needs effectively.
  • Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.

Technical Expertise:

  • Strong understanding of front-end and back-end functionality.
  • Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
  • Excellent written and verbal communication skills, with the ability to explain technical concepts clearly to diverse audiences.

Benefits:

  • Total Rewards package competitive within the local job market.
  • Generous time off and health and wellness programs.
  • Remote-centric culture empowering employees to work with purpose and accountability.

Additional Information:

  • Our mission is to ensure the integrity of global education and meaningfully improve learning outcomes.
  • Our values underpin everything we do: Customer Centricity, Passion for Learning, Integrity, Action and Ownership, One Team, Global Mindset, Remote First Culture, and more.

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