
Medical Office Coordinator
4 days ago
Job Opportunity:
We are seeking an experienced and detail-oriented Patient Service Representative (Scheduler) to join our team, specializing in family medicine and internal medicine support.
Key Responsibilities:
- Provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena EHR.
- Coordinate preventive visits, chronic disease management appointments, and same-day sick visits.
- Greet callers in a professional, courteous manner and address patient needs promptly.
Requirements:
- 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine.
- Proficiency in Athena EHR, including scheduling, documentation, and patient communication features.
- Strong knowledge of primary care visit types, referral processes, and insurance requirements.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
Work Environment:
This is a remote position, working Monday to Friday 8:00am - 5:00pm EST.
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