
Medical Records Coordinator
1 day ago
This is a remote role that involves receiving, validating, fulfilling, and tracking medical records requests from various sources.
Main Responsibilities:- Release of Information (ROI) & Records Fulfillment – Primary
- Intake & Triage: Receive and log all incoming records requests
- Authorization Validation: Verify the identity/authority of requestors
- Clinical & Provider Clearance (New): Route requests to treating clinicians for approval
- Record Preparation: Retrieve designated record sets from electronic health records/document repositories
- Fulfillment & Documentation: Send records via secure methods
- Timeliness & Service Levels: Meet internal SLAs and federal/state timeframes
- Quality & Audits: Perform self-checks and participate in periodic ROI audits
- Invoicing & Statements: Prepare and send statements/invoices
- 2+ years in medical records, health information management, or billing/finance operations
- Proven knowledge of HIPAA privacy/security requirements
- Strong written communication skills
- Accuracy with document handling and file organization
- Proficiency with EHR or document management systems
- Detail & Quality: Zero-defect mindset
- Confidentiality & Ethics: Exercises sound judgment with sensitive youth/family information
- Time Management: Handles high email volume
- Customer Service: Clear, respectful communication
- Teamwork & Flexibility: Jumps into finance tasks when records volume is low
- HIPAA trained
The ideal candidate will have strong analytical and problem-solving skills, with the ability to prioritize tasks effectively. They should be comfortable working in a fast-paced environment and have excellent communication skills.
We are looking for a motivated and detail-oriented individual who can provide exceptional service to our clients.
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