IT Infrastructure Services Professional

8 hours ago


Manila, National Capital Region, Philippines Hunters Hub Inc Full time
Job Description

As an IT Infrastructure Services Professional at Hunters Hub Inc, you will be responsible for providing expert-level support for our critical applications.

  • Troubleshoot and resolve complex technical issues within SLAs, escalating to development teams when necessary.
  • Handle incidents, perform root cause analysis, and ensure effective resolution of problems.
  • Participate in change and release management processes, ensuring minimal disruption to business operations.

Additionally, you will utilize monitoring tools like Dynatrace to proactively identify and resolve potential system issues and create and maintain reports on application and system performance.



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