Workforce Strategy Analyst

Workforce Strategy ExecutiveAbout Us:VXI Global Solutions is a global leader in providing innovative solutions to businesses. Our mission is to empower local communities through creating meaningful livelihoods and supporting truly sustainable growth.Job Description:The Workforce Strategy Executive will be responsible for driving business outcomes through...

Job Description:We are seeking a highly skilled workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will be responsible for leading our workforce management efforts. Your primary responsibilities will include:Key Responsibilities:Lead a team of workforce analysts and/or leaders to ensure...

Workforce Analyst (Remote, Morning Shift) - Can Start ASAPThe staff is responsible for optimizing workforce utilization, ensuring effective scheduling, and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise. The ideal candidate will have experience in workforce planning, real-time management, and...

Support & Escalation Management:Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.Serve as the initial escalation contact for reporting inquiries and troubleshooting issues related to performance reports.Collaborate with the Workforce Management (WFM) team to...

Trinity Workforce Solutions Inc. is a dynamic company that requires a skilled Business Financial Analyst to join our team. As a Business Financial Analyst, you will be responsible for providing financial analysis and advice to business leaders to drive informed decision-making.About the Role:The successful candidate will be responsible for analyzing...

In this role, you will play a pivotal part in shaping the pharmacy workforce at Watsons Personal Care Stores (Philippines), Inc.. As the Manager, Pharmacy Workforce Development and Management, you will lead the development and implementation of comprehensive pharmacy workforce development programs that address the organization's needs.Key Performance...

DUTIES AND RESPONSIBILITIESInformation Management: Acquires an in-depth understanding of the client's business model, policies, and procedures in relation to Enshored. Collaborates with senior leadership to implement operations-wide strategic priorities and program initiatives aimed at achieving excellence in service delivery.Planning/Forecasting: Analyze...

Job Description:The WFM Deputy Manager is responsible for overseeing RTA, Planning, reporting and Management Information Systems (MIS) to support data-driven decision-making. This role involves analyzing workforce data, developing staffing strategies, and implementing effective workforce management practices to enhance productivity and efficiency.Coaches...

Job SummaryThe WFM Deputy Manager is responsible for overseeing key workforce management processes to support data-driven decision-making.Analyzes workforce data to develop effective staffing strategies.Implements efficient workforce management practices to enhance productivity.Coaches team members and conducts regular performance feedback...

Optum National Capital Region, Philippines is a leading healthcare services company that delivers high-quality care to patients across the country. We are seeking an experienced Workforce Planning Expert to join our team.Job SummaryThe Real-Time Analyst will be responsible for planning, scheduling, and managing staffing levels in real-time. This involves...

Job Summary:We are seeking a skilled and experienced workforce manager to lead our team in the contact center environment. The ideal candidate will oversee workforce operations, drive continuous improvement, and provide excellent leadership. This role requires strong technical expertise, exceptional communication skills, and a keen eye for detail.Key...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

1565 - Workforce ManagementWe are seeking a highly motivated and detail-oriented Workforce Management Specialist to join our growing team. In this role, you will play a crucial part in optimizing our workforce scheduling, ensuring efficient resource allocation, and maximizing productivity. You will be responsible for developing and implementing workforce...

About the Role:We are seeking an experienced workforce manager to join our team at ESOL IT Services Inc. As a key member of our contact center leadership team, you will play a critical role in driving business success through effective workforce management. Your primary responsibilities will include:Key Responsibilities:Manage a team of workforce analysts...

Job Overview:As a workforce manager at ESOL IT Services Inc., you will be responsible for leading our contact center team. Your primary goal will be to optimize workforce operations and drive continuous improvement while maintaining high levels of customer satisfaction.Responsibilities:The successful candidate will have a proven track record of managing...

HGS Offshore Staffing Solutions (HGS OSS) is seeking an experienced Workforce Analyst to join our team.Job DescriptionWe are looking for a highly skilled individual to optimize workforce utilization, ensuring effective scheduling and maintaining a balance between operational efficiency and employee satisfaction within Consumer and Enterprise.The ideal...

At Trinity Workforce Solutions, Inc., we are seeking a highly skilled Data Analyst to join our team.Job Description:This role involves analyzing large amounts of transaction and customer/shopper data globally and by marketing area, providing impactful recommendations to business leaders.Analyzing complex data sets to identify trends and patterns.Developing...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

We are seeking a seasoned Workforce Director to lead our contact center operations. The ideal candidate will have a proven track record of success in workforce management and the ability to drive results through strategic planning and execution.About the RoleThe Workforce Director will be responsible for developing and implementing workforce management...

Job Summary:We are seeking a highly skilled Workforce Management Capacity Planner to join our team at Optum, a UnitedHealth Group Company. This role is responsible for all scheduling, monitoring staffing levels, and adjusting as necessary.Main Responsibilities:Analyze, implement, and monitor workforce planning initiatives to optimize and scale the evolving...