
Operational Efficiency Specialist
3 days ago
The Operations Manager oversees daily operational activities, supporting retail and office operations. They require excellent organizational, leadership, and communication skills.
Main Responsibilities:- Manage store operations, ensuring compliance with company policies and standards.
- Supervise staff performance, including scheduling, training, and guidance.
- Monitor inventory management, stock replenishment, and warehouse coordination.
- Coordinate with sales, marketing, and finance teams for seamless operations.
- Handle store reporting, including sales performance, customer feedback, and operational KPIs.
- Ensure excellent customer service delivery and address escalated concerns.
- Implement operational process improvements to increase efficiency and cost-effectiveness.
- Maintain a safe, organized, and professional working environment.
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in retail operations or supervisory roles (fashion retail experience preferred).
- Strong leadership and people management skills.
- Knowledge of inventory systems, POS, and retail processes.
- Excellent communication, problem-solving, and organizational skills.
They are expected to be detail-oriented, resourceful, and able to balance both store needs and administrative tasks.
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