Technical Support Professional
5 days ago
Why Join Us: At MCI, we believe that our employees are our greatest asset. We strive to create a work environment that is supportive, inclusive, and engaging. As an employee of MCI, you will have the opportunity to grow and develop your skills, advance your career, and contribute to our mission of delivering exceptional customer service.
Job Duties: As a customer service representative, you will be responsible for handling inbound and outbound contacts, troubleshooting technical issues, and selling new products and services. You will also utilize systems and technology to complete account management tasks, accurately document and process customer claims in appropriate systems, and follow all required scripts, policies, and procedures.
">Requirements: To be successful in this role, you should have excellent organizational, written, and oral communication skills. You should also have the ability to type swiftly and accurately (20+ words a minute), as well as a high school diploma or equivalent. Experience with data-entry utilizing a computer is also preferred.
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Technical Support Specialist
9 hours ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full timeCompany OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing company that provides remote IT support services to its clients. As an ITS team member, you will be part of a collaborative and supportive environment that values excellent customer service skills and a detail-oriented mindset.
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Technical Support Professional
5 hours ago
Manila, National Capital Region, Philippines Nityo Infotech Full timeWe are Nityo Infotech, a leading provider of innovative IT solutions in the Philippines. Our team is growing, and we need a Technical Support Professional like you to help us deliver exceptional service to our clients.As a Technical Support Professional, you will provide top-notch technical assistance to our clients, troubleshooting issues related to POS...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines SPi Global (now Straive) Full timeWe are seeking a highly motivated and organized Service Desk Specialist to join our team at SPi Global. As a key member of our customer support team, you will be responsible for providing timely and effective technical assistance to our clients.ResponsibilitiesIn this role, you will be responsible for:Providing technical support to clients via phone, email,...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout This RoleWe are seeking a highly skilled Technical Support Professional to join our team at RingCentral. As a key member of our Global Service and Support team, you will play a critical role in delivering exceptional customer experiences and driving customer satisfaction.Your primary responsibility will be to provide technical support to our customers...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeAbout YONDU INC.We provide cutting-edge digital products and services to empower our customers to achieve their business goals.Our talented team of professionals is dedicated to delivering excellence in everything we do, and we are proud to be recognised as one of the top IT companies in the country.SalaryWe offer a competitive salary package that rewards...
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Technical Support Professional
1 day ago
Manila, National Capital Region, Philippines Hirebridge Full timeAt Tribute Technology, we make end-of-life celebrations memorable and effortless through thoughtful technology solutions.We are the market leader in the US and Canada, with global expansion plans and a growing international team of over 400 individuals.Join us as a Tier I Technical Support Specialist to deliver exceptional customer service, troubleshooting,...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeOverview:We are seeking a skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will play a vital role in ensuring our users have an excellent experience with the Salesforce platform.Key Responsibilities:Ensure timely and effective resolution of technical issues related to...
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Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeOverview: KMC Solutions is expanding its technical support team and seeking a highly skilled Level 2 Support Engineer. This role involves working closely with cross-functional teams to troubleshoot and resolve complex technical issues.Responsibilities:Troubleshoot Advanced Technical Issues: Provide expert technical support for hardware, software, and...
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Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full timeAccent Micro Technologies, Inc. is hiring a skilled Desktop Support professional to fill a critical role on our team.The ideal candidate will possess excellent problem-solving skills, be able to communicate complex technical information to non-technical stakeholders, and have a strong background in desktop systems and troubleshooting.In this role, you will...
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Technical Support Professional
3 days ago
Manila, National Capital Region, Philippines RealPage, Inc. Full timeJob OverviewThe Technical Support Professional will provide customer-centric care via various channels, including phone, chat, ticket, or email interactions. This role requires strong technical and troubleshooting skills, as well as excellent verbal, written, and interpersonal communication skills.The successful candidate will be able to establish...
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Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines RingCentral Full timeAbout the Role:\We are seeking a skilled Technical Customer Support Specialist to join our global team at RingCentral. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring they have a seamless experience with our cloud-based communications and collaboration...
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Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeRole OverviewWe're looking for a skilled Technical Support Engineer to join our team at NICE Systems UK Limited. As a key member of our technical support group, you'll be responsible for resolving complex software issues that affect our customer contact centers.Your primary goal will be to mitigate financial risks for our clients and enhance the value they...
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Technical Support Professional
3 days ago
Manila, National Capital Region, Philippines Staff Domain Full timeA Technical Support Professional with strong understanding and hands-on experience in network fundamentals is required to assist in executing IT infrastructure projects. The role involves L3 Support, working with Palo Alto, Aruba, and Wintel, and collaborating with clients and internal teams to meet SLAs and resolve technical issues.The ideal candidate will...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Kuehne + Nagel AS Full timeYou will be responsible for delivering high-quality technical support to our customers and partners across various channels. This is a dynamic role that requires providing technical assistance, troubleshooting, and resolving customer problems in a timely and effective manner.Your Key ResponsibilitiesField incoming help requests from end users via phone,...
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Technical Support Professional
1 day ago
Manila, National Capital Region, Philippines ElevateCalls Full timeWe are currently seeking a dedicated and experienced Technical Support Specialist to join our team at Elevate Calls Inc. This role plays a crucial part in providing exceptional technical support to our customers, particularly focusing on alarm.com products and services.Key Responsibilities:Technical Support: Provide prompt and efficient technical assistance...
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Bilingual Technical Support Professional
2 days ago
Manila, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Description:As a Bilingual Technical Support Professional, you will be the first point of contact for customers requiring technical assistance.You will utilize your exceptional communication skills to understand customer needs, troubleshoot issues, and provide solutions in a timely and efficient manner.This role requires a high level of attention to...
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Technical Support Professional
6 days ago
Manila, National Capital Region, Philippines Broadridge Full timeSupport EngineerBroadridge is a leading technology provider to the financial services industry, empowering clients to accomplish more. We are seeking a proactive and skilled Technical Support Engineer to join our Global FIX Support team.Provide high-level support for multiple Broadridge Trading and Connectivity Services products.Handle internal and external...
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Senior Technical Support Professional
7 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeKey Skills:Excellent communication and interpersonal skills (oral and written)Action-oriented with quick problem identification and resolution skillsStrong analytical, organizational, prioritization, and time management skillsAbout the Role:This is an exciting opportunity to join our team as a Senior Technical Support Professional. You will play a key role...
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Technical Support Professional
3 days ago
Manila, National Capital Region, Philippines PartnerHero Full timeRole OverviewWe are seeking a skilled Technical Support Specialist to join our team at PartnerHero. The ideal candidate will possess strong technical knowledge, analytical skills, and excellent communication abilities.In this role, you will be responsible for providing timely and effective technical support to customers via various channels. This includes...
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Technical Solutions Engineer
5 hours ago
Manila, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time**About Intelligent Technical Solutions (ITS):**We are a leading provider of innovative IT solutions, committed to delivering exceptional results for our clients. Our team of experts works collaboratively to design, implement, and manage cutting-edge technology solutions that drive business success.Why Join ITS?Opportunity to work with a talented team of...