Customer Engagement Representative
7 days ago
At Toku Pte Ltd, we are on a mission to help companies engage with their customers efficiently. We are currently expanding our operations and seeking a skilled Voice Communications Expert to join our team.
As a Technical Support Engineer, you will be responsible for monitoring client service availability and performance, proactively identifying potential disruptions and taking corrective actions. Additionally, you will respond promptly to alerts and incidents, diagnosing and resolving technical issues to minimize service downtime.
A key responsibility of this role is to maintain accurate records of client interactions, issues, and resolutions in the ticketing system. This will enable us to continuously improve our services and ensure high levels of client satisfaction.
If you have a proven track record in a customer-facing technical support role, preferably in the VoIP or telecommunications industry, we encourage you to apply. A strong commitment to delivering exceptional customer service and ensuring client satisfaction is essential for this role.
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Customer Engagement Representative
1 day ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeJob SummaryWe are seeking a highly motivated Customer Engagement Representative to join our team at HCL Technologies Philippines Inc.Key ResponsibilitiesEngage with customers to understand their needs and preferences.Provide exceptional customer service and support.Identify opportunities to upsell and cross-sell products and services.Collaborate with...
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Customer Engagement Expert
1 day ago
Manila, National Capital Region, Philippines Private Advertiser Full timeWe're looking for a Customer Engagement Expert to drive sales, build strong customer relationships, and provide tailored equipment solutions. As a key member of our sales team, you will be responsible for identifying and engaging potential customers, developing and presenting customized quotations, and closing deals.Key Responsibilities:Identify and engage...
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Customer Success Representative
1 day ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the roleWe're looking for a motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gaining their feedback on William Hill UK, helping to solve any issues, and sharing information around any of our exciting products and services...
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Customer Engagement Specialist
4 days ago
Manila, National Capital Region, Philippines Qualfon Corporation Full timeQualfon Corporation is a leading provider of customer engagement solutions. As a Customer Service Representative, you will play a vital role in connecting with potential and existing customers to promote our clients' dynamic suite of live event and media offerings.Key Responsibilities:Outbound Calling: Conduct high-volume outbound calls and follow-up emails...
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Client Engagement Representative
1 day ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeAbout the RoleWe are seeking a Client Engagement Representative to join our team. In this role, you will be responsible for building strong relationships with customers and providing them with exceptional support.Key Responsibilities:Develop and maintain strong relationships with customers.Respond to customer inquiries and concerns in a timely manner.Work...
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines Orbit Teleservices Pasig-Ortigas Full timeJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Orbit Teleservices Pasig-Ortigas. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service to our clients via phone, chat, or email.Responsibilities:Assist customers with inquiries and resolve issues in a...
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Customer Engagement Coordinator
1 day ago
Manila, National Capital Region, Philippines NTT LIMITED PHILIPPINES BRANCH Full timeCustomer Engagement RoleAs a Customer Engagement Coordinator for NTT Limited Philippines Branch, you will play a critical role in shaping our brand's public image and reputation. Your primary responsibility will be to interact with clients and customers, promoting our products and services while delivering exceptional support and hospitality.Key...
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Customer Experience Ambassador
1 day ago
Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full timeAbout the RoleOverviewWe're seeking a highly motivated and goal-oriented Outbound Customer Success Representative to join our growing outbound team. In this role, you'll be responsible for making outbound calls to customers, gathering their feedback on William Hill UK, helping to resolve any issues, and sharing information about our exciting products and...
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Consultant Engagement Representative
2 weeks ago
Manila, National Capital Region, Philippines Allegis Group Services, Inc. Full timeConsultant Engagement Representative (Nightshift)Full-timeWorking at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize...
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Consultant Engagement Representative
16 hours ago
Manila, National Capital Region, Philippines Allegis Global Solutions Full timeConsultant Engagement Representative (Nightshift)Full-timeWorking at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize...
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Customer Engagement Manager
2 weeks ago
Manila, National Capital Region, Philippines The Moment Group Full timeJob OverviewThe Customer Engagement Manager is responsible for building and maintaining long-term relationships with key clients to ensure high satisfaction, loyalty, and retention. This role involves developing customer engagement strategies, driving product/service adoption, and collaborating with internal teams to address customer needs effectively.The...
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Customer Service Representative
2 weeks ago
Manila, National Capital Region, Philippines Qualfon Philippines Support Services Inc Full timeQualfon is seeking enthusiastic and driven Outbound Call Center Representatives to join our team. In this role, you will connect with potential and existing customers to promote the client's dynamic suite of live event and media offerings, ensuring our clients maximize their engagement with our platforms. As part of a company committed to fostering rich,...
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Customer Engagement Expert
3 days ago
Manila, National Capital Region, Philippines Chronos Agency Full timeCustomer Engagement ExpertWe are seeking a seasoned professional to join our team as a Customer Engagement Expert. In this role, you will be responsible for developing and implementing customer-centric strategies that drive engagement and loyalty across multiple channels.Key ResponsibilitiesDevelop and implement customer-centric strategies that drive...
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Outbound Engagement Representative
4 days ago
Manila, National Capital Region, Philippines Qualfon Philippines Support Services Inc Full timeAbout QualfonWe are a company committed to fostering rich, community-focused experiences across hundreds of events and several media properties. Our goal is to drive customer attendance and participation by providing valuable, data-driven insights that meet their specific business needs.Job DescriptionContact and Engage: Connect with potential and existing...
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Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeWe are seeking a talented Customer Service Representative to join our team at HCL Technologies Philippines Inc. This is an exciting opportunity for fresh graduates to start their career in customer support and develop the skills needed to succeed in this field.The successful candidate will be responsible for providing exceptional customer service through...
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Customer Engagement Representative
1 week ago
Manila, National Capital Region, Philippines Satellite Office Full timeSatellite Office CultureWe're a company that values innovation, collaboration, and continuous learning. Our team is comprised of talented individuals who are passionate about making a difference in the lives of our customers. As a Customer Service Specialist, you'll have the opportunity to grow professionally and personally in a fast-paced and dynamic...
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Customer Engagement Manager
1 day ago
Manila, National Capital Region, Philippines REED ELSEVIER SHARED SERVICES (PHILIPPINES) INC. Full timeJob SummaryWe are seeking an experienced Customer Engagement Manager to join our team. In this role, you will be responsible for managing relationships with our exhibitors, driving engagement, and ensuring their satisfaction.Your key responsibilities will include:Acting as the primary point of contact for exhibitors, providing timely and effective...
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Customer Engagement Specialist
7 days ago
Manila, National Capital Region, Philippines Turnitin Full timeWe are a global company dedicated to ensuring the integrity of education and improving learning outcomes.We are seeking a Customer Engagement Specialist to join our team. In this role, you will be responsible for designing and presenting solutions that demonstrate the product's value, addressing customer needs effectively.You will engage in functional &...
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Customer Service Representative
1 day ago
Manila, National Capital Region, Philippines Lakpue Drug Inc. Full timeAbout Lakpue Drug Inc.Lakpue Drug Inc. is a dynamic company that specializes in various products such as pet care, racing pigeon, equine, swine, and poultry. We are currently looking for a highly motivated and skilled individual to join our team as a Customer Service Specialist.Job Responsibilities:The successful candidate will be responsible for assisting...
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Customer Service Representative
1 week ago
Manila, National Capital Region, Philippines Infinit-O Full timeWe are seeking a skilled Technical Support Representative II to join our team at Infinit-O.As a Business Process Optimization solutions provider, we partner with the world's fastest-growing companies.Job Description:We answer phone calls from clients to identify and resolve technical issues.We schedule and engage in follow-up calls with clients regarding...