Customer Service Representative
7 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Orbit Teleservices Pasig-Ortigas. As a key member of our customer engagement team, you will be responsible for providing exceptional customer service to our clients via phone, chat, or email.
Responsibilities:
- Assist customers with inquiries and resolve issues in a timely and professional manner.
- Maintain accurate records of customer interactions and transactions.
- Work closely with internal teams to ensure seamless delivery of services.
Requirements:
To succeed in this role, you must possess excellent communication skills, both verbal and written. You should also be proficient in using technology, including phones and computers, and have a strong understanding of basic computer applications.
Preferred Qualifications:
Filipino citizenship or relevant residence status is required. A high school diploma is essential, and proficiency in English is preferred. Additional education or experience in customer service or a related field is an asset.
What We Offer:
At Orbit Teleservices Pasig-Ortigas, we offer a dynamic and supportive work environment that fosters growth and development. Some of the benefits include:
- Pioneer, non-voice, and easy accounts available.
- HMO coverage.
- 13th month pay.
- Departmental awards.
- Maternity/paternity leave.
- Paid leaves.
- Attendance bonus.
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