Remote Customer Support Representative
6 days ago
We are seeking highly skilled and empathetic individuals who are passionate about delivering exceptional customer experiences from the comfort of their own homes.
This is an exciting opportunity to join our team as a remote Customer Support Agent, providing top-notch service to customers via various channels such as chat, email, or phone.
- Deliver outstanding customer support through multiple communication channels
- Efficiently handle customer inquiries and resolve issues in a timely manner
- Stay up-to-date on product updates and best practices in customer service
As a successful candidate, you will be responsible for:
Key Responsibilities:
- Providing fast, accurate, and professional responses to customer inquiries
- Utilizing Gorgias and Shopify to manage tickets and deliver seamless support
- Collaborating with the support team to ensure consistent and high-quality customer service
Our ideal candidate will possess excellent written and spoken English communication skills, have at least 1 year of hands-on experience with both Shopify and Gorgias, and be comfortable working independently and handling multiple conversations at once.
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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