Remote Customer Service Representative Opportunity

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000
Remote Customer Service Representative Opportunity

This is a remote work position.

Job Summary:

You will be one of the key members of our consumer services team responsible for conducting concierge calls and provider-matching calls to clients with service requirements.

Night Shift hours. Monday-Friday,

We are looking for someone with more than 1 year of experience making outbound calls - including appointment setting? Do you have reliable internet, good computer specs, and a quiet environment to make high-quality calls?

Duties and Responsibilities

  1. Comprehend how we do things with clients and ensure they're getting their money's worth.
  2. Conduct basic provider data research.
  3. Conduct phone conversations with clients in the capacity of an executive assistant, maintaining a balance between casual and professional tones.
  4. Jot down what you talk about with clients in a clear and accurate way.
  5. Roll with the punches when things change at work, and still get the job done right.
  6. Stay focused on getting stuff done on time.
  7. Demonstrate success in initiating and executing new ideas.
  8. Manage personal productivity and work independently with minimal supervision.

Requirements:

We require someone with proficient to advanced written and verbal communication skills.

BPO Customer Service Agent Profile preferred.

Has at least 1-year BPO experience, preferably in a work-from-home environment.

Keen attention to detail and familiarity with remote work tools.

Proven ability to multitask and think outside the box.

System requirements as mandated by the project.

Benefits

Our company supports the best providers in their efforts to serve local communities.

We celebrate every happy customer.

With over 400,000 providers across more than 200 industries, we dive deep into figuring out what makes each provider the best and how to help readers find the right professional.

About Us

We are a small and mighty team that aims to provide excellent services to our visitors.

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