Spanish Language Representative

7 days ago


Pasig, National Capital Region, Philippines Med Metrix Full time
About the Role

We are seeking a highly motivated and organized individual to fill the position of Spanish Bilingual Call Center Representative.

The successful candidate will possess excellent problem-solving skills, with the ability to analyze complex situations and provide effective solutions.

Key Responsibilities
  • Analyze patient accounts and identify areas for improvement
  • Develop and implement strategies to resolve outstanding balances
  • Collaborate with internal teams to enhance processes and improve patient satisfaction
  • Ensure compliance with established policies and procedures
Qualifications
  • High school diploma or equivalent required
  • Previous experience in Hospital/Facility or Physician billing, a plus
  • Spanish and English-speaking proficiency is required
  • Experience with MS Office and other relevant software


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