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Medical Customer Service Expert
1 week ago
We are seeking a highly motivated and results-driven individual to fill the position of Spanish Bilingual Call Center Representative.
The successful candidate will possess excellent analytical skills, with the ability to identify areas for improvement and develop effective solutions.
Key Responsibilities- Analyze patient accounts and identify areas for improvement
- Develop and implement strategies to resolve outstanding balances
- Collaborate with internal teams to enhance processes and improve patient satisfaction
- Ensure compliance with established policies and procedures
- High school diploma or equivalent required
- Previous experience in Hospital/Facility or Physician billing, a plus
- Spanish and English-speaking proficiency is required
- Experience with GE Centricity or EPIC PB preferred