Multilingual Customer Experience Professionals

23 hours ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱240,000 - ₱360,000

Career opportunities abound in customer service roles that prioritize cross-cultural engagement and team collaboration.

Job Overview:

We deliver exceptional customer experiences through consultative approaches and product recommendations.

  • Provide memorable service interactions across multiple channels
  • Demonstrate strong written and verbal communication skills aligned with industry standards
  • Develop a deep understanding of assigned brand products, procedures, and resolutions

The ideal candidate is compassionate, detail-oriented, friendly, open-minded, and eager to help others. They must be able to learn and adapt quickly to changing software and systems.

Key Responsibilities:
  1. Work collaboratively with colleagues to offer support and provide solutions
  2. Able to utilize multiple systems and resources to resolve customer issues efficiently
  3. Adhere to a set schedule and maintain productivity independently

This role requires strong communication skills, both written and verbal, as well as the ability to work effectively in a remote environment.

Requirements:
  • High school diploma or equivalent required
  • 12+ months of contact center experience within the last 2 years
  • Ability to speak, read, and write in both Spanish and English (B2 language proficiency)
  • Familiarity with CRM systems and practices, preferably with Salesforce experience

Our organization offers competitive wages, career development training, and promotes from within for growth opportunities. Join our dynamic team and grow your career

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