Customer Service Representative Role with International Experience

3 weeks ago


Pasig, National Capital Region, Philippines Neksjob Full time
About the Role

At Neksjob, we're looking for a skilled Call Center Agent to join our team. As a key member of our customer service unit, you'll play a crucial role in ensuring exceptional customer experiences.

Key Responsibilities
  • Respond to incoming calls from international customers with professionalism and courtesy.
  • Resolve customer inquiries and requests efficiently and effectively.
  • Maintain accurate records of customer interactions using various client-based tools and applications.
  • Foster strong relationships with customers through proactive communication and timely issue resolution.
Requirements
  • High School graduate (or equivalent) or higher educational attainment.
  • At least one year of experience in a call center setting, specifically handling international accounts.
  • Exceptional verbal and written communication skills, enabling effective interaction with diverse customer bases.
  • Willingness to work on-site in Pasig City.
What We Offer
  • A competitive salary of P21,000 per month.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Promotion possibilities within the organization.
  • Comprehensive healthcare benefits for employees and their families.
Why Join Us?

As a valued member of our team, you'll enjoy a dynamic work environment that supports your growth and development. With Neksjob, you can expect:

  • A supportive team atmosphere promoting collaboration and knowledge sharing.
  • Ongoing training and development opportunities to enhance your skills and expertise.
  • Recognition and reward for outstanding performance and contributions.


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