Customer Service Ambassador with International Expertise

2 weeks ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time

We are seeking a skilled Customer Service Representative to join our team at Neksjob. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients across the globe.

About Us

Neksjob is a leading organization in the travel industry, and we pride ourselves on providing top-notch services to our customers. Our company culture values innovation, teamwork, and customer satisfaction above all else.

Job Description

This exciting opportunity as a Customer Service Representative will involve:

  • Responding to incoming calls from customers in a timely and professional manner
  • Providing detailed information about our products and services to meet customer inquiries
  • Troubleshooting issues and resolving customer complaints efficiently
Requirements

To succeed in this role, you must possess:

  • A minimum age of 18 years old
  • At least 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role
  • Proven expertise with GDS Tool - Sabre / Amadeus
  • Excellent communication skills to effectively interact with international clients
  • A willingness to work onsite
Why Choose Us?

Neksjob offers a competitive salary of $65,000 annually, making us one of the top employers in the industry. In addition to a comprehensive compensation package, we provide:

  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Promotion within the company based on performance
  • Comprehensive healthcare benefits
Location

The ideal candidate will be located in a major city, close to transportation hubs to ensure seamless interaction with clients worldwide.



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