Solution Integration Consultant

2 weeks ago

Angeles City, Central Luzon, Philippines beBeeImplementation Full time ₱45,000 - ₱65,000
System Implementation Specialist Role

This position is focused on the successful integration and implementation of systems for clients. You will be working closely with clients to understand their business needs, configure the system, and provide training and support to ensure a smooth transition.

You will collaborate with project managers to create and maintain project schedules, task lists, and timelines. This involves developing project plans, objectives, deliverables, and resource allocation.

  • You will assist in implementing projects while partnering closely with clients' technical sponsors on configuration and testing.
  • You will guide clients through the onboarding process, ensuring they have a clear understanding of system capabilities and functionalities.
  • You will complete technical setup of workflows including integrating social media accounts, websites, and email providers with the system.

Additionally, you will adhere to detailed project plan schedules and contribute to weekly status reports to ensure accountability for milestone dates and work quality.

Maintenance of updated and accurate configuration workbook templates and documentation of configuration settings for customers is also a key aspect of this role.

Proactive identification and mitigation of implementation risks is essential to ensure successful outcomes.

  • Customization of user acceptance testing (UAT) specific to customer configuration.
  • Supporting customer success plans by assisting in product and phased rollouts, supporting value-driven conversations with the customer to increase adoption and introducing new product functionality that will deliver results.

Creation and maintenance of detailed documentation related to client configurations, customizations, and training materials is critical for ongoing improvement.

Establishing and nurturing positive relationships with customer stakeholders is vital to fostering strong partnerships.

Participation in training and development opportunities to enhance project management skills is encouraged.

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