IT ServiceNow Solutions Expert

2 days ago

Angeles City, Central Luzon, Philippines beBeeServiceNow Full time ₱2,100,000 - ₱2,800,000
Job Title: IT ServiceNow Solutions Expert

We are seeking a skilled professional to join our team as an IT ServiceNow Solutions Expert. This is a remote opportunity.

You will be responsible for designing, implementing, and supporting ServiceNow solutions that meet business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure seamless integration and optimization of ServiceNow applications.

Key Responsibilities
  • Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.
  • Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.
  • Customize ServiceNow applications to meet specific business needs using JavaScript, GlideScript, and other relevant technologies.
  • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods.
  • Lead and manage ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget.
  • Provide project status updates, manage project risks, and communicate effectively with stakeholders.
  • Collaborate with clients to gather requirements, provide technical consulting, and recommend best practices.
  • Offer ongoing support and troubleshooting for ServiceNow applications and integrations.

Requirements

  • Minimum 3-5 years of experience working with the ServiceNow platform.
  • Proven experience in designing, developing, and implementing ServiceNow solutions.
  • Proficiency in JavaScript, HTML, CSS, and other web development technologies.
  • Strong understanding of ServiceNow architecture and data model.
  • Experience with ServiceNow integration methods, including REST and SOAP APIs.
  • Knowledge of ITIL processes and best practices.
  • Bachelor's degree in computer science, Information Technology, or a related field.

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