Site Outreach Specialist
2 days ago
Are you looking for a challenging opportunity in clinical research?
About the RoleWe are seeking an experienced professional to own and run our site outreach campaigns, identifying the right doctors and building precision-targeted lead lists.
This is a high-trust, high-autonomy role with real impact. You will manage and coach a support team, improve our execution systems, and ensure outreach runs without direct founder involvement.
The ideal candidate will have experience running high-context outreach campaigns in healthcare, clinical research, or healthtech, and understand how doctors actually work – how specialties function, how referrals happen, and how the U.S. system delivers care.
Your Responsibilities- Design and execute doctor outreach campaigns for clinical trial site activation
- Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive, etc.
- Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits
- Build targeting frameworks using CPT, ICD-10, and claims logic
- QA all lists before launch – ensure quality, specialty match, and targeting precision
- Create SOPs and research playbooks to standardize repeatable outreach
- Write and iterate outreach emails that drive replies
- Manage outreach coordinator(s) – assign work, check quality, and coach improvement
- Run email sequences in Mixmax or similar tools
- Triage replies and hand off to the PM or Medical Director for NDA and qualification
- Track outreach performance in Airtable or CRM
- You've managed junior staff (coordinators, VAs, SDRs) and gotten the best out of them
- You're excellent at written communication and can write persuasive outreach copy
- You're comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs
- You know how to reverse-engineer who's seeing the right patients, and how to filter them
- You've built and launched 3+ clean campaigns without founder input
- No more errors like wrong specialties or zero-reply campaigns
- Your lists are 95%+ accurate and quality-controlled before any email goes out
- Study Startup Manager is delivering under your guidance and not escalating minor issues
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