IT Client Outreach Specialist
1 day ago
We are seeking a highly motivated and tech-savvy professional to join our outreach team as a Customer Service Representative.
This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe.
- Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
- Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
- Utilize excellent English communication skills to clearly convey messages and foster relationships.
- Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
- Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
- Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.
Key qualifications include:
- Proven experience in customer service, particularly in making cold calls and conducting client outreach.
- Exceptional command of the English language, both written and spoken.
- Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
- Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
- Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.
By joining our team, you will have the opportunity to work with major IT companies and talented freelancers across Europe. We offer a supportive environment that fosters professional growth and development, a competitive benefits package, and a culture that values persistence, resilience, and a positive attitude in the face of challenges.
Interested candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector.
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