
Workforce Manager Lead
1 day ago
We are seeking an experienced Senior Workforce Management Professional to join our team. As a key member of our operations leadership, this individual will be responsible for ensuring that our workforce is aligned with business requirements and delivering exceptional customer service.
Key Responsibilities:
- Develop and implement workforce management strategies to meet business objectives, including schedule creation, employee engagement, and performance measurement.
- Maintain accurate and up-to-date records of employee activity, including time-off requests, absences, and performance data.
- Analyze data and provide insights to inform business decisions and drive continuous improvement.
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in workforce management, with a proven track record of success in similar roles.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and supportive team.
- Professional development opportunities to enhance your skills and knowledge.
- We are a leading provider of business consulting and services.
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Assistant Manager, Workforce/ Team Lead, WFM
1 week ago
Pasay, National Capital Region, Philippines Tasq Staffing Solutions Full time ₱500,000 - ₱1,000,000 per yearAbout the job Assistant Manager, Workforce/ Team Lead, WFM - Hybrid About the Assistant Manager, Workforce/ Team Lead, WFM - Hybrid job in Pasay Qualifications: 5 years BPO experience years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgebale of erlang/ occ tools Preferably with Insurance campaign background Preferred -...
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Workforce Assistant Manager
1 week ago
Pasay, National Capital Region, Philippines Tasq Staffing Solutions Full time ₱500,000 - ₱1,000,000 per yearAbout the job Workforce Assistant Manager - Pasay (Hybrid) About the job Team Lead/ Assistant Manager/ Lead Assistant Manager Workforce (Hybrid) | Pasay Work setup: MOA (Hybrid) Qualifications:5 years BPO experience 2 to 3 years Assistant Manager/ Lead Assistant Manager, workforce space Knowledgeable of erlang/ occ tools Preferably with Insurance...
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Operational Workforce Lead
4 days ago
Pasay, National Capital Region, Philippines beBeeLeadership Full time ₱4,000,000 - ₱6,000,000Workforce Management LeaderThe role involves overseeing the daily operations of our workforce, ensuring that all tasks are completed efficiently and effectively. The ideal candidate will be expected to lead a team of analysts in planning, directing, and supervising work.Key Responsibilities:Generates forecasts incorporating historical trends and other...
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WFM / Workforce Team Lead
1 week ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱104,000 - ₱130,878 per yearJob Title: Assistant Manager, Workforce/Team Lead, WFMWork setup: Hybrid setup in MOA, Pasay Shift Schedule: Night shift/shifting Qualifications:At least 2 years completed in college2 to 3 years Assistant Manager/Lead Assistant Manager in WFM with 5 years total BPO experienceKnowledgeable of Erlang/OCC toolsPreferably with an Insurance campaign...
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Strategic Workforce Manager
1 day ago
Pasay, National Capital Region, Philippines beBeeWorkforce Full time ₱40,000 - ₱75,000Revolutionizing workforce management requires a strategic approach, focusing on optimizing staffing levels and enhancing operational efficiency.A pioneering company is seeking an exceptional Workforce Manager to drive mission forward by ensuring seamless operations, streamlining processes, and empowering businesses to achieve world-class teams.Duties and...
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Workforce Manager
1 week ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱900,000 - ₱1,200,000 per yearWorkforce Manager (MOA Pasay) | Onsite Work Setup: 100% OnsiteLocation: MOA PasaySchedule: Monday - Friday, 5:00 AM - 4:00 PM (subject to change based on business needs; AU Program) Responsibilities: Develop month-wise, day-wise, and interval-wise forecasts, factoring in historical trends, seasonality, special events, churn/growth, weather patterns, and...
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Strategic Workforce Planning Manager
1 week ago
Pasay, National Capital Region, Philippines VESTAS SHARED SERVICE AS Full time $104,000 - $130,878 per yearVestas has started its strategic workforce planning journey in 2024, and the practice is currently in its infancy. The department will support the maturation of our organisational effectiveness practices, including, but not limited to workforce planning.ResponsibilitiesInitial Setup and OrientationOnboard and understand Vestas' strategic workforce planning...
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Call Center Workforce Manager
1 week ago
Pasay, National Capital Region, Philippines TASQ Full time ₱800,000 - ₱1,200,000 per yearPosition: Workforce Manager (MOA Pasay) | OnsiteWork Setup: 100% OnsiteWork Location: MOA PasayWork Schedule: Monday to Friday, 5 AM - 4 PM (may vary based on business needs, especially for AU Program)Responsibilities:Develop monthly, daily, and interval forecasts by analyzing historical data and considering factors like special events, seasonality, growth...
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Strategic Workforce Planning Manager
3 days ago
Pasay, National Capital Region, Philippines Vestas Full timeOverviewVestas has started its strategic workforce planning journey in 2024, and the practice is currently in its infancy. The department will support the maturation of our organisational effectiveness practices, including, but not limited to workforce planning.People & Culture > Executive Business Partnering > P&C Analytics & InsightsResponsibilitiesInitial...
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Workforce Management Analyst
1 week ago
Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱360,000 - ₱480,000 per yearQualifications:Proven experience in Workforce Management in a BPO settingExperience with IEX, Avaya, Verint BluePumpkin or etc.At least 2 year college undergraduateJob Type: Full-timePay: Php28, Php40,000.00 per monthBenefits:Paid trainingExperience:Workforce Management: 1 year (Required)Work Location: In person