Business Process Analyst

5 days ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

About the Role: We are seeking a Business Process Analyst to join our team at Gratitude Philippines. The successful candidate will be responsible for analyzing and improving business processes to achieve organizational goals.

Key Responsibilities:

  • Analyze business processes to identify areas for improvement.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Collaborate with cross-functional teams to ensure smooth process execution.
  • Conduct regular audits to ensure compliance with quality standards.
  • Maintain accurate records of process metrics and performance reports.

What You'll Need:

  • 2-3+ years' experience in business process analysis or a related field.
  • Experience with RCM (Root Cause Analysis) methodology.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Able to work independently and as part of a team.


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