Business Process Improvement Specialist

1 day ago


Pasig, National Capital Region, Philippines The Sales Machine Full time

The Sales Machine Software Inc. is a cutting-edge SaaS company that specializes in sales performance management solutions.

Company Overview

We empower businesses to enhance their operations, drive revenue, and retain customers through innovative solutions.

Job Description

This is a mid-senior level, full-time position in our hybrid WFH/Pasig City Office setup.

Key Responsibilities
  • Business Process Analysis: Collaborate with clients to gather detailed requirements and analyze their business processes for improvement.
  • Requirements Documentation: Translate business needs into clear, concise, and actionable business tickets for developers to implement.
  • Stakeholder Engagement: Act as a liaison between clients, internal stakeholders, and the development team to ensure alignment on project goals and deliverables.
  • Quality Assurance Support: Work closely with the QA team to ensure that developed solutions meet client requirements and business standards.

Required Skills and Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field.
  • Experience: 3+ years as a Business Analyst, preferably in a technical or software development environment.
  • Familiarity with software development processes and tools, including Agile methodologies, Jira, Atlassian, Slack, Google Suite Tools.
  • Strong analytical skills to analyze and interpret business needs and translate them into technical requirements.


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