Business Capability Analyst
6 days ago
The Analyst, Business Transformation will be responsible for creating operational business capability models across all service delivery workstreams and TaskUs' global footprint. This involves collaborating with stakeholders to create plans and designs based on obtained business data points, scenarios, and motivations.
The successful candidate will create executive-facing governance reports that provide insights on current business trends and processes. They will also gather, interpret, and analyze current business processes to pinpoint gaps, inefficiencies, and best practices.
This role requires a detail-oriented leader with a passion for driving changes and influencing improvements using data. The ideal candidate will have exposure to various facets in the BPO space, process optimization, and reporting.
Responsibilities:
- Create operational business capability models across all service delivery workstreams and TaskUs' global footprint
- Collaborate with stakeholders to create plans and designs based on obtained business data points, scenarios, and motivations
- Create executive-facing governance reports that provide insights on current business trends and processes
- Gather, interpret, and analyze current business processes to pinpoint gaps, inefficiencies, and best practices
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Business Analyst
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IT Business Analyst
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IT Business Analyst
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