Process Improvement Coordinator
2 weeks ago
TaskUs welcomes applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. We commit to providing equal access to opportunities and reasonable accommodations in any part of the hiring process.
The Process Improvement Coordinator will be responsible for identifying potential quality issues per defined process and escalating ongoing quality issues to management. This role requires strong analytical skills and the ability to present analysis, findings, and recommendations through clear and effective written and verbal communications.
Key Responsibilities:
- Prepare weekly and monthly reports on the quality of teammate performance;
- Identify potential quality issues per defined process and escalate ongoing quality issues to management;
- Verify implemented solutions or fixes to ongoing quality issues;
- Hold regular calibration sessions with assigned teams, including conducting side-by-side task monitoring and feedback sessions with teammates and team leaders;
- Attend weekly business reviews with assigned campaign team leaders, operations managers, and clients.
To succeed in this role, you should have knowledge of customer service practices within and/or beyond the BPO space, as well as experience in mediation and conflict resolution techniques.
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Recruitment Process Improvement Coordinator
3 days ago
Pasig, National Capital Region, Philippines Ausphin Group Full timeOur VisionWe aim to become a leading provider of innovative solutions in talent acquisition and business development. Our goal is to deliver exceptional results and exceed client expectations through collaboration, innovation, and a commitment to excellence.Job Title: Recruitment Process Improvement CoordinatorIn this role, you will have the opportunity to...
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Business Process Improvement Coordinator
1 week ago
Pasig, National Capital Region, Philippines Maersk Global Service Centres Philippines Limited Full timeCareer DevelopmentWe have a very good career mobility program that establishes a culture of priority consideration to internal candidates and encourages employees to take responsibility for managing their careers.You'll be given the opportunity to prove yourself and take on challenging work that develops your abilities. Our management culture is nurturing,...
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Process Improvement Officer
4 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeSelect how often (in days) to receive an alert:Title: Process Improvement Officer (Equipment Engineer)TheProcess Improvement Officer (Equipment Engineer)provides technical expertise in developing or improving kitchen equipment to reduce capital investment, introduce new product and improve operational efficiency.Equipment Performance MonitoringDevelops and...
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Process Improvement Specialist
24 hours ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeJob DescriptionThis role is responsible for the integration and development of required processes that deliver effective systems in store management. The Process Improvement Manager provides innovative solutions by adapting new and better technology to achieve higher levels of systems excellence, store efficiency, and new store models.The role requires...
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Kitchen Process Improvement Lead
2 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeKey ResponsibilitiesDevelops and continuously improves maintenance reports from service provider databasesAnalyzes actual performance of equipment and identifies areas for improvement in policy making (retirement, preventive/corrective maintenance processes, etc.)Provides complete, clear, and accurate operating, maintenance, cleaning, and installation...
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Process Improvement Specialist
23 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeSelect how often to receive an alert:The role of a Process Improvement Specialist involves planning, leading, and implementing process improvement initiatives aligned to the strategic direction of the organization through utilization of business process frameworks, related systems, and tools. Acts as a catalyst of change and drives initiatives in partnership...
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Process Improvement Expert
2 weeks ago
Pasig, National Capital Region, Philippines Enshored Full timeProcess Improvement ExpertWe are seeking a Process Improvement Expert to join our team. In this role, you will be responsible for analyzing our business processes and identifying opportunities for improvement. You will work closely with our project teams to implement changes and ensure that our processes are efficient and effective.Key...
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Process Improvement Officer
2 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeAbout the PositionThe Process Improvement Officer will play a critical role in driving business growth by identifying and implementing process improvements across the organization.As a key member of our process improvement team, you will be responsible for analyzing current processes, identifying areas for improvement, and developing recommendations for...
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Process Improvement Specialist
3 days ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeJob OverviewThe Process Improvement Officer is responsible for providing strategic support to the Restaurant Systems Manager in the integration and formulation of processes that deliver effective systems in restaurant operations management. This role shall also support the RS Manager in ensuring the effectiveness of implemented systems through proper...
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Process Improvement Professional
1 week ago
Pasig, National Capital Region, Philippines MIESCOR Full timeOur TeamWe are seeking a highly skilled Process Improvement Professional to join our team at MIESCOR. The ideal candidate will have a Bachelor's degree in Mechanical Engineering and at least 2 years of experience in process improvement.In this role, you will be responsible for identifying areas for improvement, developing and implementing process...
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Process Improvement Specialist
2 days ago
Pasig, National Capital Region, Philippines Meralco Industrial Engineering Services Corporation Full timeJob SummaryThe Meralco Industrial Engineering Services Corporation seeks a skilled Corporate Process Analyst to support the company's goals and objectives through process improvement initiatives. The selected candidate will conduct studies and reviews of the organization's processes to improve efficiency and optimize resources.Key ResponsibilitiesDevelop...
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Process Improvement Manager
1 week ago
Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the RoleWe are seeking an experienced Process Improvement Manager to drive continuous improvement initiatives within our client's organization. The successful candidate will have a strong background in quality assurance and process management.Key Responsibilities:Identify areas for improvement and develop strategies to address them.Lead...
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Process Improvement Analyst
3 days ago
Pasig, National Capital Region, Philippines MIESCOR Full timeAbout MIESCORRole OverviewThe Corporate Process Analyst position at MIESCOR offers an exciting opportunity to make a meaningful impact on our organization's operational excellence. In this role, you will be responsible for driving process improvements that align with our strategic goals and objectives.Your key responsibilities will include:Conducting process...
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Process Improvement Officer
4 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeSelect how often (in days) to receive an alert:Title: Process Improvement Officer (Inventory Management)The Process Improvement Officer (Inventory Management) provides technical leadership in ensuring the effectiveness of restaurant systems through proper management of the unit initiatives related to systems standardization, business process improvements,...
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Process Improvement Lead
4 days ago
Pasig, National Capital Region, Philippines Orica Full timeAbout UsOrica is a leading provider of innovative solutions in the mining and civil blasting industries. Our commitment to digitalization and automation has enabled us to shape the future of mining.With a diverse team of over 13,000 people worldwide, we strive to be the best in our industry through continuous improvement and adoption of cutting-edge...
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Process Improvement Manager
2 weeks ago
Pasig, National Capital Region, Philippines Offshore Business Processing Full timeAbout the Role:The Process Improvement Manager position at Offshore Business Processing involves leading and managing organization-wide projects to enhance operational efficiency. This includes streamlining processes, leveraging automation, and eliminating inefficiencies using Lean Six Sigma methodologies.Main Responsibilities:Manage initiatives related to...
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Process Improvement Specialist
3 days ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeJob DescriptionThe Process Improvement Specialist (Access Point & Channels) plays a critical role in the company's omni-channel strategy, overseeing the end-to-end process for a specific access point, service, and/or channels.This position involves designing, developing, and continuously improving store and business model innovations to support Phygital...
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Process Improvement Officer
4 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group of Companies Full timeSelect how often (in days) to receive an alert:Title: Process Improvement Officer (Procurement)The Process Improvement Officer (Procurement) is responsible for:Governance & Policy:Create consolidated JFC procurement policyManage existing policies and processesPeople, Process, Technology:Re-engineer processes to incorporate controls and enable people &...
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Process Improvement Specialist
1 week ago
Pasig, National Capital Region, Philippines The Medical City Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Medical City.At The Medical City, we bridge the gap between Filipinos and health services. An ambitious mission, and to achieve it we need the bright minds of our country's young leaders. Young leaders who are willing to inspire a generation and take on the...
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Process Improvement Officer
4 weeks ago
Pasig, National Capital Region, Philippines Jollibee Group Full timeTitle: Process Improvement Officer (Procurement)Governance & PolicyThe Process Improvement Officer (Procurement) is responsible for:Create consolidated JFC procurement policyManage existing policies and processesPeople, Process, TechnologyRe-engineer processes to incorporate controls and enable people & technology to make them efficientLead the cost...