Process Improvement Officer

7 days ago


Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time

Select how often (in days) to receive an alert:

Title: Process Improvement Officer (Inventory Management)

The Process Improvement Officer (Inventory Management) provides technical leadership in ensuring the effectiveness of restaurant systems through proper management of the unit initiatives related to systems standardization, business process improvements, store management systems, labor productivity, capacity planning, and store layout improvements.

Designs and Implements effective Management Systems that result in a high level of management team's efficiency and positively impact the management team's KRA:

  1. Gathering of User and Business requirements
  2. Documentation (Business Requirements Document)
  3. Feasibility, Time, and Motion Studies
  4. Cost and Benefit Analysis
  5. Presentation, User Acceptance Test, and Training
  6. Communication
  7. Implementation (including manual creation and training)
  8. Review and Fine Tuning

Formulates management processes in accordance with policies in partnership with the other support group and ensures compliance thereafter.

Effectively manages key projects by following project management processes from Discovery to Deployment. Be able to work with a team or work groups and demonstrate effective communication and integration skills for each of the project assignments. Conducts comprehensive project feasibility study on each of the business initiatives driven by RS organization. The feasibility should include key areas such as:

  1. Business objectives
  2. Solution alternatives
  3. Technical capabilities/feasibility
  4. Operations feasibility
  5. Environment feasibility

Continuous improvement and innovation on store management systems and processes to optimize store resources, minimize expenses, and maximize profitability. Develops continuous improvement programs of existing systems, tools & processes by:

  1. Constant store visits/contextual interviews
  2. Feedback system and competitive check/analysis
  3. Automation
  4. Simplification

Job Qualifications:

Graduate of BS Industrial Engineering, Management Engineering, or a related field.

Minimum of 3-5 years of experience in process improvement within inventory management or supply chain.

Must have strong project management skills.

Willing to work in Ortigas, Pasig (hybrid setup) and occasionally perform fieldwork activities.

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