Healthcare Authorization Representative

7 days ago


Makati City, National Capital Region, Philippines ISTA Solutions Full time

At ISTA Solutions, we prioritize employee satisfaction and work-life balance. As a member of our rapidly expanding team, you will have the opportunity to work with highly skilled professionals who value long-term success and lifelong learning.

Key Responsibilities
  • We are seeking an experienced Healthcare Authorization CSR GDD to join our team in processing authorization requests from insurance companies.
  • The ideal candidate will handle inbound and outbound calls professionally and efficiently, ensuring all assigned tasks are completed by the end of the day.
  • This role requires strong organizational skills, with the ability to track and monitor task completion and provide timely updates to the direct team lead.
Requirements
  • A minimum of 6 months BPO experience in a healthcare account is required.
  • The successful candidate must possess good working knowledge in checking and processing Authorizations.
  • Excellent verbal and written English skills are essential for this role.
  • Must be willing to work on-site in Makati OR Mandaluyong.
  • Amenable to working night shifts is a plus.
Benefits

We offer a competitive salary and benefits package, including Health Insurance with free dependents.

  • 10%-night differential is provided.
  • Attendance Bonus and Paid time off are also offered.
  • Paid time off can be converted to cash leave credits.
  • Performance Appraisal and Work-life balance are key aspects of our company culture.
  • We encourage career growth and development opportunities within the company.


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