
Global Client Management Director
3 days ago
We are seeking a seasoned professional to lead our client management efforts, fostering long-term partnerships rooted in value and excellence.
- Act as the primary liaison for enterprise clients, ensuring their needs are met with professionalism and efficiency.
- Build and maintain strong client relationships based on trust, transparency, and consistent value delivery.
- Proactively identify opportunities to support client growth, retention, and satisfaction.
- Oversee service delivery across multiple teams, ensuring high performance and service quality.
- Develop and implement strategies to optimize workflows, improve operational efficiency, and support business scalability.
- Monitor key performance indicators (KPIs) related to client satisfaction, resource utilization, and service effectiveness.
- Lead the onboarding process for new clients, ensuring smooth transitions from sales to operations.
- Collaborate with internal teams (Sales, IT, HR) to align service delivery with client expectations.
- Ensure accurate, timely client reporting, leveraging data to showcase service impact and performance.
- Manage Project and Campaign Managers, providing guidance, accountability, and performance support.
- Foster cross-department collaboration to address client needs efficiently and effectively.
- Ensure adherence to service agreements and compliance standards to mitigate operational risks.
- Work closely with internal teams to maintain data security and operational integrity.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- 5+ years of experience in operations management, client success, or account management, preferably in BPO, outsourcing, or SaaS environments.
- Proven track record of leading cross-functional teams and managing enterprise-level clients.
- Strong communication, negotiation, and relationship-building skills.
- Proficiency with CRM tools, project management platforms, and data reporting tools.
- Strategic Thinking & Problem-Solving
- Client-Centric Approach
- Operational Excellence & Process Improvement
- Financial Acumen & Resource Management
- Risk Mitigation & Compliance Awareness
- Drive client success for global organizations.
- Be part of a fast-growing company with room to advance.
- Enjoy a flexible work environment.
- Collaborate with passionate professionals.
-
Director of Client Engagement
3 days ago
Baguio City, Cordillera, Philippines beBeeLeadership Full time ₱1,000,000 - ₱1,500,000Job Title: Head of Customer SuccessOur organization is seeking a highly skilled and experienced leader to oversee our global customer experience function. This strategic role plays a critical part in driving satisfaction, loyalty, and operational excellence throughout the entire customer journey.Key Responsibilities:Develop scalable customer success...
-
Strategic Leader for Global Projects
3 days ago
Baguio City, Cordillera, Philippines beBeeProject Full time ₱2,000,000 - ₱2,500,000Role SummaryThis is a Director of Project Management position where you will be responsible for leading complex projects, managing diverse audiences, and overseeing global project initiatives.Key Responsibilities:Employ the appropriate amount of urgency to assist team members with escalations.Handle intricate projects, influence sensitive matters, and manage...
-
Director of Complex Project Implementation
3 days ago
Baguio City, Cordillera, Philippines beBeeLeadership Full time ₱900,000 - ₱1,200,000Job OverviewThe Director, Project Management role is a leadership position that oversees the implementation of complex projects. This involves managing and overseeing diverse functional project teams in Learning & Development.The ideal candidate will have experience leading the implementation of large-scale global projects, including the management and...
-
Global S/4HANA Transformation Expert
3 days ago
Baguio City, Cordillera, Philippines beBeeTransformation Full time ₱800,000 - ₱1,000,000Job DescriptionThe Programme Director will oversee the global S/4HANA transformation programme, driving business value on a worldwide scale.The RoleKey responsibilities include developing the programme strategy, roadmap, and delivery plan; leading governance, steering committees, and stakeholder management at executive level; overseeing systems integration...
-
Global Payroll Manager
3 days ago
Baguio City, Cordillera, Philippines beBeePayroll Full time ₱40,000 - ₱60,000Job SummaryThis position plays a critical role in ensuring accurate, compliant, and timely payroll operations while managing client billing processes across multiple countries.Key Responsibilities:Lead payroll processing across various global jurisdictions.Oversee client invoicing, revenue recognition, and billing reconciliations to ensure accuracy and...
-
Director of Operations
1 week ago
Baguio City, Cordillera, Philippines Phoenix Support Services Full time $60,000 - $80,000 per yearHybrid - Baguio 3-5 Yrs Exp Diploma Full-time Job Description This is a remote position. "More than just a job, we offer an opportunity to grow. Come and be part of our growing team" Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida...
-
Baguio City, Cordillera, Philippines Moog Controls Corp. Full time $900,000 - $1,200,000 per yearMoog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Reporting...
-
Global Risk Manager
3 days ago
Baguio City, Cordillera, Philippines beBeeCompliance Full time ₱964,887 - ₱1,311,347Role Summary">Champion a culture of compliance and risk awareness across global operations, leveraging technology to scale regulatory adherence and continuously improve policies, training, and processes.]Responsibilities and Outcomes">Review and approval of high-risk client assessments: Review 100% of escalated high-risk cases within 2 hours, provide...
-
Commercial Growth Director
3 days ago
Baguio City, Cordillera, Philippines beBeeCareer Full time $100,000 - $120,000Job Title: Commercial Growth DirectorJob Description:We are seeking a seasoned sales professional to drive business growth and expansion in key markets.The ideal candidate will have a proven track record of success in driving revenue growth, developing business strategies, and managing client relationships.Key Responsibilities:Develop and execute business...
-
Global Brand Strategist
3 days ago
Baguio City, Cordillera, Philippines beBeeMarketing Full time $100,000 - $150,000International Marketing Director PositionWe seek a seasoned marketing expert to spearhead our expansion into international markets. As International Marketing Director, you will develop and execute comprehensive marketing strategies that drive growth and brand awareness across the US and UK.Key responsibilities include:Developing and implementing marketing...