Virtual Support Specialist
3 weeks ago
Scale Virtually is seeking a highly skilled and organized General Virtual Assistant to provide comprehensive administrative support to our clients. As a key member of our team, you will be responsible for enhancing productivity and efficiency by handling a wide range of tasks.
Key Responsibilities:- Respond to emails and phone calls in a timely and professional manner
- Schedule meetings and appointments with clients and stakeholders
- Book travel and accommodations for clients and team members
- Manage contact lists and update records as needed
- Prepare customer spreadsheets and maintain online records
- Organize client calendars and ensure timely reminders
- Perform market research and provide insights to clients
- Create presentations and reports as assigned
- Address employee administrative queries and provide support
- Provide exceptional customer service as the first point of contact
- Enter data into our system with accuracy and attention to detail
- Proven experience as a Virtual Assistant, BPO employee, or a relevant corporate role
- Experience with word-processing software and spreadsheets (e.g. MS Office)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent phone, email, and instant messaging communication skills
- Excellent organizational and time management skills
- Results-oriented, detail-focused, and systematic in approach
- Basic to advanced command of computers, various software programs, and navigating the Internet
- Bachelor's degree in a related field (preferred)
- Willingness to work in the overnight/graveyard shifts in Philippine time or within US operating hours
- Willingness to be an independent contractor
- Possesses a computer with the following minimum technical specifications:
- Processor: Intel i3, i5, or i7 5th Gen or higher, AMD Ryzen 3 or higher, or Apple M1 and higher
- RAM: 8 GB or higher
- OS: Windows 10 or newer, MacOS Catalina or newer
- Internet: at least 15Mbps wired connection
- Headset with Noise Cancelling Features
We are looking for a highly skilled and organized individual who can provide exceptional support to our clients. If you have a strong background in virtual assistance and are looking for a challenging and rewarding role, please submit your application.
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