Senior Knowledge Content Developer

2 days ago

Manila, National Capital Region, Philippines beBeeTechnical Full time $100,000 - $150,000

A leading revenue growth platform seeks a Senior Technical Writer to own the creation, optimization, and maintenance of both internal and external knowledge base content.

Job Description

We are looking for an experienced Technical Writer to partner with Product Managers, Engineers, Customer Support, Rev Ops, and Customer Success teams. The role involves researching, writing, and developing new and updated knowledge base articles, FAQs, troubleshooting guides, snippets, and internal enablement docs.

You will use AI-assisted tools to accelerate drafting, auditing, and surfacing weak or duplicate content. Additionally, you will conduct recurring content audits to ensure KB remains accurate, current, and discoverable.

The ideal candidate will have strong written and verbal skills, attention to detail, and problem-solving abilities. They will be able to integrate AI tools for writing, summarization, insights, and content maintenance in a fast-changing product and business environment.

We value customer obsession, technical acumen, and collaboration. As a Senior Technical Writer, you will have the opportunity to adapt to a dynamic work environment and grow your skills with our team.

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