Knowledge Content Specialist

Content SpecialistWe are a rapidly growing organization seeking a Content Specialist to assist in creating and updating helpful articles for our customers and support team.The ideal candidate will possess customer-facing experience, understand escalation processes and workflows, have strong written communication skills, be detail-oriented, eager to learn and...

Job Title: Knowledge Management SpecialistThe role of the Knowledge Management Specialist is to develop, implement, and maintain a comprehensive knowledge management strategy that aligns with IT service management principles. This position requires strong technical acumen, excellent communication skills, and the ability to simplify complex information for...

About Knowledge ManagementWe are a powerhouse of innovation, excellence, and people-first solutions. Our mission is to combine our world-class expertise with cutting-edge technology to redefine the future of knowledge management.We introduce AI-driven solutions - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support...

A leading revenue growth platform seeks a Senior Technical Writer to own the creation, optimization, and maintenance of both internal and external knowledge base content.Job DescriptionWe are looking for an experienced Technical Writer to partner with Product Managers, Engineers, Customer Support, Rev Ops, and Customer Success teams. The role involves...

Knowledge Base Content SpecialistA leading go-to-market solution for revenue teams is trusted by over 500,000 companies and millions of users globally. As a Senior Technical Writer, you will own the creation, optimization, and maintenance of both internal and external knowledge base content.You'll partner with Product Managers, Engineers, Customer Support,...

About the RoleWe are seeking a skilled SEO Content Writer with Digital Agency Experience to join our growing remote team. You will create high-quality, engaging, and SEO-optimized content for clients in Malaysia, Singapore, and Australia, specializing in local business industries such as:House movingSolar panel installationHeavy machinery rentalAnd...

Job DescriptionWe are seeking an experienced IT Knowledge Strategist to lead and manage our knowledge management function. This role is responsible for ensuring the knowledge base is up-to-date, accessible, and effectively utilized.The ideal candidate has a passion for knowledge management and automation, with excellent organizational and leadership skills....

Job Title: Knowledge Management ProfessionalWe are seeking a highly skilled Knowledge Management Professional to join our team. As a strategic leader, you will be responsible for the overall vision, governance, and continuous improvement of our IT knowledge management ecosystem.About the Role:This is a unique opportunity to leverage your expertise in ITIL v4...

Expert Knowledge StrategistVisionary leadership is required for this position as the Knowledge Manager. The role involves developing and implementing the overall vision, governance, and continuous improvement of the organization's IT knowledge management ecosystem. This leader must possess a deep understanding of IT operational experience, specifically...

Role DetailsContract Duration: Full-time Training Schedule: Monday - Friday Work Schedule: 9PM – 6AM Work Type and Location: Remote, Metro Manila Expected Start Date: Sept 4, About Us PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class...