Business Support Specialist

14 hours ago

Manila, National Capital Region, Philippines beBeeService Full time ₱150,000 - ₱250,000
Our company seeks a talented Client Service Representative to provide exceptional support to clients. The ideal candidate will be the frontline point of contact for employers who require assistance with various inquiries through inbound calls, service requests, and chat.This role involves helping clients manage their business using our solutions, troubleshooting payroll and tax issues, and delivering a seamless client experience by partnering with multiple business units and teams. The representative will also need to learn and continually upgrade knowledge on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools.To excel in this position, candidates must possess excellent communication skills, both written and verbal. They should also be flexible and able to work in a dynamic environment with varying schedules. Additionally, they must be enthusiastic about learning and upskilling, as well as capable of making informed decisions to resolve client inquiries.In return, we offer a comprehensive benefits package that includes opportunities for professional growth and development, a supportive work environment, and the chance to work with a global provider of cloud-based human capital management solutions.We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We believe in embracing different perspectives, encouraging innovation, and fostering a culture of belonging.Ethics and equal employment opportunity are fundamental to our organization. We strive to maintain high ethical standards and ensure compliance with all applicable laws. Our people are expected to uphold our values with integrity and respect.
  • The Client Service Representative will assist clients in managing their business using our solutions.
  • They will troubleshoot payroll and tax issues, ensuring a seamless client experience.
  • The representative will learn and continually upgrade knowledge on payroll, including federal and state compliance.
  • Candidates must possess excellent communication skills and be flexible in their work environment.
About Us

We are a leading provider of cloud-based human capital management solutions. Our mission is to empower organizations to achieve their goals by providing innovative, user-friendly solutions that meet their evolving needs.

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