Customer Experience Strategist

2 weeks ago


Makati City, National Capital Region, Philippines SAVii Full time
Role Overview

The Communications Manager plays a pivotal role in ensuring a seamless, engaging, and impactful customer journey. This position blends strategic communications, user experience (UX), and customer journey design to improve how SAVii interacts with customers across multiple touchpoints.

  • Main Responsibilities:
  • Map and refine the customer journey to identify gaps and opportunities for improvement
  • Develop and execute communication strategies that enhance customer experience at each stage—from onboarding to ongoing engagement


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