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Customer Success Strategist

2 weeks ago

Makati City, National Capital Region, Philippines Jane Town Recruitment Services Full time

Jane Town Recruitment Services is seeking a Customer Success Strategist to join our team. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers and working closely with Aftermarket Sales & Service team(s) on installation and commissioning of equipment.

Key Responsibilities:
  • Ensuring that all tasks are carried out in accordance with company policies, procedures, and relevant legislation.
  • Monitoring and performing market intelligence and analysis on competitors' behavior/tactics/strategies/policies/pricing and report details to Management as required.
  • Collaborating with Sales Order Management team(s) to ensure prompt and smooth order fulfillment.