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Customer Relationship Management Strategist

2 weeks ago

Makati City, National Capital Region, Philippines Rockwell Land Corporation Full time
Job Summary:

We are seeking an experienced CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIST to lead the development and implementation of our CRM strategy. This role will work closely with cross-functional teams to design, implement, and optimize our customer engagement strategies.

About Us:

Rockwell Land Corporation is a leading developer of innovative and sustainable communities. We prioritize building strong relationships with our customers and stakeholders to deliver exceptional experiences.

Key Responsibilities:
  • Develop and execute comprehensive CRM strategies aligned with business goals and customer needs
  • Collaborate with sales, marketing, and customer service teams to ensure seamless integration and alignment of CRM initiatives
  • Analyze customer data to derive insights that inform decision-making and improve customer interactions
  • Maintain up-to-date knowledge of CRM software platforms, including Oracle, to leverage their full potential
Requirements:
  • Bachelor's degree in Marketing, Business Administration, or related field
  • Minimum 5 years of experience in CRM strategy development and implementation
  • Proven track record of analyzing customer data and deriving actionable insights
  • Excellent communication and collaboration skills