Customer Experience Specialist
1 day ago
The Client Care Representative role is pivotal in delivering exceptional customer experiences.
We are seeking a highly skilled and dedicated individual to fill this position.
Key Responsibilities- Handle customer inquiries and transactions related to retail products or services.
- Process customer orders accurately and efficiently.
- Resolve customer issues and escalate complex issues as needed.
- Meet performance targets for productivity, quality, and customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- High school diploma or equivalent.
- Good communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Able to thrive in a fast-paced dynamic environment.
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