Customer Service Liaison

1 month ago


Iloilo City, Western Visayas, Philippines Neksjob Corporation Full time
Neksjob Corporation

**Job Summary**
As a Customer Services Representative, you will be the first point of contact for our customers, providing exceptional support and resolving issues in a timely and professional manner.

**Key Responsibilities:**
• Respond to customer inquiries and resolve issues via phone, email, or chat
• Provide product information and answer questions about our services
• Troubleshoot problems and escalate complex issues to senior team members
• Collaborate with internal teams to resolve customer complaints and concerns
• Maintain accurate records of customer interactions and feedback

**Why Choose Neksjob Corporation?**
• Competitive salary and exciting performance bonuses
• Opportunities for career advancement and professional growth
• Comprehensive healthcare benefits and a supportive work environment
• Collaborative team atmosphere and opportunities for continuous learning

**What We Offer:**
• A dynamic and fast-paced work environment
• Opportunities to work with a variety of customers and products
• Ongoing training and development to enhance your skills and knowledge
• A chance to make a real difference in the lives of our customers

**Requirements:**
• Excellent communication and interpersonal skills
• Ability to work in a team environment and adapt to changing priorities
• Strong problem-solving and analytical skills
• Proficiency in customer service software and technology
• High school diploma or equivalent required; degree in a related field preferred

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