Customer Service Liaison

2 days ago


Iloilo City, Western Visayas, Philippines Neksjob Full time
Neksjob is seeking a highly skilled Customer Service Representative to join our team in Iloilo. As a key member of our customer support team, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our organization's products or services.

Responsibilities:
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Provide excellent customer service and support to ensure customer satisfaction
• Troubleshoot and resolve technical issues related to our products or services
• Collaborate with internal teams to resolve customer complaints and issues
• Maintain accurate records of customer interactions and issues

Requirements:
• High school graduate (old curriculum) or senior high school graduate (new curriculum)
• Good English communication and interaction skills
• Willing to work on site

Why Choose Neksjob?
• Competitive salary and exciting performance bonuses and account-specific allowances
• Opportunities for career advancement and professional growth
• Comprehensive healthcare benefits and a supportive work environment
• Promote within the company and take on new challenges

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